Store Policy

CUSTOMER CARE

At Twos Company Bakery, we are committed to providing high-quality American baked goods and a smooth ordering experience. If you have any questions about our products, delivery, collections or ingredients, please get in touch — we are always happy to help.

As a small, home-based bakery in Harrogate, North Yorkshire, we take pride in baking everything fresh to order. We aim to respond to all enquiries as quickly as possible, typically within 24–48 hours.

You can contact us via:

wholesale inquiries

We welcome wholesale enquiries from cafés, shops, beauticians and local businesses looking to stock our American-style cookies, brownies, muffins and traybakes.

All wholesale orders are baked fresh and can be tailored to suit your business needs. Minimum order quantities and lead times apply.

​If you are interested in becoming a stockist, please contact us via email with details about your business and location.

PRIVACY & SAFETY

Twos Company Bakery respects your privacy and is committed to protecting your personal information.

We only collect necessary details to process orders, arrange delivery or collection, and communicate with you regarding your purchase. We do not sell, rent or share your personal information with third parties for marketing purposes.

Payments are securely processed through trusted third-party providers. We do not store full card details on our systems.

payment methods

We accept the following payment methods:

  • Credit & Debit Cards

  • PayPal

  • Secure online checkout via our website

All payments must be made in full at the time of ordering.

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